Strategic Plan

STRATEGIC PLAN SUMMARY

Our new strategic plan is a blueprint that charts our course for 2024 – 2026 with clarity, purpose, and determination. The main milestones on this journey are to strengthen our team, spread our reach further, and better serve communities that are often overlooked. Read about each goal, the objectives, and the activities planned for each below. You can also view the fully detailed plan here.

GOAL 1: STRENGTHEN WORKFORCE AND EMPLOYEE RETENTION

Strategy 1: Provide employees with loyalty increases (when budget allows) to ensure compensation remains competitive while aligning with our budgetary constraints.

Activities:
• Policy Development
• Budget Allocation
• Resource Leveraging

Strategy 2: Cultivate a Thriving Workplace Culture

Activities:
• Quarterly Employee Satisfaction Assessment
• Enhance Employee Recognition and Engagement through Culture Club
• Monthly Incentive Program for Goal Achievement
• Employee Volunteering Initiative

Strategy 3: Enhance Agency Diversity and Inclusion

Activities:
• Establish DEI Committee Initiatives
• Develop a Diverse Market Employee Recruitment Plan

Strategy 4: Continuous Leadership Growth and Advancement

Activities:
• Paid Professional Development Programs
• 180-Degree Evaluations with Department Head Feedback
• Monthly Incentive Program for Goal Achievement

GOAL 2: ENHANCE COMMUNITY OUTREACH AND VISIBILITY

Strategy 1: Strengthen Community Engagement and Partnerships

Activities:
• Develop a Community Outreach Committee
• Collaborate with Peer Organizations

Strategy 2: Diversify Targeted Marketing

Activities:
• Website Optimization
• Google My Business Management and Optimization
• Mailings
• Blog and Newsletter
• Social Media Management

GOAL 3: OPTIMIZE SERVICES FOR UNDERSERVED COMMUNITIES

Strategy 1: Engage with Individuals with Disabilities and their Providers

Activities:
• Hold FIRST Collaboration Meetings
• Develop a training & education plan for individuals with disabilities and/or
providers

Strategy 2: Expand Awareness throughout Rural Service Areas

Activities:
• Conduct targeted outreach and engagement efforts in the
communities surrounding rural communities.
• Implement data collection processes to track the impact of satellite
offices on reaching underserved populations.

Want to dig deeper? View our fully detailed plan here.

You can also view the plan at the bottom of this page.

Getting There With Your Support

We are setting off on an ambitious journey because we know we have the power to effect meaningful change and create a future where all survivors are supported and empowered. We can’t get there without encouragement and accountability from the communities we serve; including you! Follow our progress and cheer us on by signing up for our newsletter and connecting with us on Facebook and Instagram. You can also back the work laid out in our strategic plan by giving today.